Last Updated: October 23, 2023

Introduction

Parsec Education, Inc., ParsecReel, LLC, and its affiliates ("Parsec," "we," "us," "our") provides Software-as-a-Service ("SaaS") and Mobile and Web Apps (“Apps”) for K-12 schools, school districts, and local education agencies  (“Educational Institutions”).

This Privacy Statement provides information to you on how Parsec uses educational records and personal information (“Student Data”) received from Educational Institutions to process on its behalf when they, their staff, parent/guardians, and students use our SaaS or Apps and how Parsec’s practices for collecting, using, maintaining, protecting and disclosing personal information when you visit our website at https://www.parseceducation.com/ or https://www.parsecreel.com/ (the “Website”)(collectively “Parsec Services”). 

This Privacy Statement only applies to the personal information we collect and process in connection with our Website and Parsec Services, and it does not apply to any third party.

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1. Personal Information We Collect

Personal Login Information: If you are a Client accessing and using Parsec Services or a Client's end user (student, parent/guardian, teach, school or school district staff member) who has created a Parsec account, you may be prompted to provide Parsec your name, email address and other personal information. We will not disclose your Personal Login Information outside of Parsec except as described in this Privacy Notice.

Parsec, and third party service providers we hire to perform business functions on our behalf ("Service Providers") may collect, receive and use various categories of personally identifiable information ("PII") about you. PII is any information that relates to an identified or identifiable individual. Different pieces of information, which, when combined, can lead to the identification of a particular person, is also considered personal PII. The type of PII we collect about you depends on the nature of your interactions with us and the purposes for which you are using Parsec Services. For example, if you are one of our Clients, we collect Personal Information necessary to maintain your organization's account with us. 

If you are a consumer who has visited our Website, we may not need to collect as much information from you, however, if you are a consumer who visited our website and signed up for marketing information, then more information may be required. Such PII for the above may include the following:

A.  Contact Information and Identifiers: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, address, telephone number.

B.  Protected Classification Characteristics: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status.

C.  Commercial Information: Records of products or services purchased.

D.  Internet activity: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

E.  Inferences drawn from other personal information: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

F.  Other Information: We collect information when you register or open an account, sign in, pay a bill, contact us for support, or provide us feedback. Also, we collect information that you may provide or create when you interact with our Website. We may also automatically collect certain usage information when you access our Website ("Usage Data"), such as Internet Protocol ("IP") addresses, log files, click stream data, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Website, and other usage information collected from cookies and other tracking technologies. For example, we collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Website. We also collect IP addresses from users when they log into the Website as part of our log-in and security features.

Our Website may change over time and we may introduce new features that may collect new or different types of information.

2.  Student Data 

Parsec Clients mainly consist of Educational Institutions (K-12 schools and school districts).  Parsec receives Student Data from its Clients and their Users (staff, faculty, parents/guardians and students), and processes Student on behalf of its Clients as a data processor.  Parsec’s processing is strictly controlled by the Client through contractual obligations, including student data privacy agreements. User access to these Parsec products and services, such as the SaaS and Apps, are restricted and controlled by the Client. 

A.  Student Data Ownership: Student Data provided to Parsec by Clients for processing is owned, and thereby controlled, by our Clients (Educational Institutions). If required under applicable law, our Clients are responsible for obtaining consent for Parsec to process Student Data. 

B.  Parsec’s Student Data Processing Role: For Student Data processed under the Family Educational Rights and Privacy Act (“FERPA”), a United States federal law governing access to educational information and records, the Client designates Parsec as a “School Official” with a legitimate educational purpose and Parsec is under the direct control and supervision of the Client with respect to our use of Student Data. Our Clients license Parsec Services and purchase certain professional services for the purpose of providing, maintaining, and supporting Student Data for those legitimate educational purposes. Parsec will only process Student Data for the purposes of providing access to Parsec Services that our Clients have contracted with us to provide, and we will process such Student Data according to instructions and the terms of our contract and student data privacy agreements with our Clients.  Educational Institutions are required to post information about the data that it collects to parents.  Parsec does not use or disclose Student Data except as authorized and required by our Clients and as provided for in our agreements with our Clients. 

C.  Student Data Access, Review, Correction and Deletion Requests:  Because Parsec does not own or control Student Data, any request for access, review, correction, or deletion of Student Data must come directly from our Clients.  

3. Children’s Privacy 

As noted above, under FERPA, Parsec acts as a “School Official” with “legitimate educational interests” and contractually relies on Educational Institutions to obtain parental consent, if required.  Parsec has processes and procedures in place to protect the personal information of children under 13, as detailed below. We do not use such information for any purpose other than to provide our services and for the specific uses set forth below, in accordance with contractual agreements with our Clients and our terms of service.

A.  Consent to Collect, Use, or Disclose Personally Identifiable Information from Children Under 13: Children under 13 may only use Parsec’s Services with the prior consent of a parent or Educational Institution acting on behalf of the child’s parent. We will not collect, use, or disclose any personally identifiable information from children under 13 without such consent. Educational institutions may consent to the collection, use, or disclosure of personally identifiable information from children under 13 by agreeing to purchase and use our products and services.

B.  Personal Information from Children Under 13 Provided to Parsec: Parsec products may collect the following categories of personal information from children under 13, with the appropriate consent:

• Information provided by Clients or through use of Parsec’s Services, assessment data, conduct or behavior data, demographic data, enrollment data, contact information, course schedule data, online communications, student identifiers (e.g., school ID number), academic or extracurricular program membership, student-generated content.
  
• Usage, browser and device information. Parsec does not allow personal information from children under 13 to be made publicly available via its services. Parsec does not share personal information from children under 13 with third parties unless consented to under our Client agreements or necessary under the law.
  
• Service providers, partners, and product integrations. Our service providers help us with things like data security, cloud hosting, information technology, Client support, usage and analytics, email delivery, application performance monitoring, and user identity and authentication. In addition, some of our Products may support partnerships and integrations that offer certain features to users, like automations, real-time data analysis, and consultation services.
  
• Administrative and legal reasons. When reasonably necessary to meet and comply with any applicable law, regulation, legal process or enforceable governmental request; enforce applicable terms of service, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; or protect against harm to the rights, property or safety of Parsec, our users or the public as required or permitted by law.
  
• Business transitions. In the event that Parsec goes through a business transition such as a merger, acquisition by another company, sale of all or a portion of its assets, bankruptcy, or other corporate change (including during the course of any due diligence process), this personal information may shared or transferred based on consent of our Clients.

Our Clients, Educational Institutions, may share personal information of students with educators as needed for educational purposes. Parsec does not control and is not responsible for this type of sharing. If you are a parent and have questions about this, please contact your child’s Educational Institution.

Parsec does not share personally identifiable information from children under 13 for advertising or marketing purposes. 

C.  Parental Rights: For Parsec Services provided to Educational Institutions, the collection, maintenance, and use of personal information from children under 13 is controlled by the Educational Institution that contracts with Parsec for use of its Services. If you are a parent and have questions regarding personally identifiable information collected from your child as part of their educational institution’s use of Parsec’s Services, including your rights to review, delete, and refuse further collection of such information from your child, please contact your child’s Educational Institution. Parsec cannot delete such information unless authorized by your child’s Educational Institution.

4. Protecting Your Data

Parsec is committed to protecting your personal information. Parsec uses commercially reasonable physical, administrative, and technical safeguards to preserve the confidentiality, integrity, and availability of your personal information. Please note that no guarantee can be made stating that your information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, administrative, and technical safeguards by a bad actor or third party hacker.

5. Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website or our Services may then be inaccessible or not function properly.

6. Do Not Track 

Like most other companies, our Website and Services are not currently configured to respond to browsers' "Do Not Track" signals.

7. Promotional Offers from Parsec 

If you do not wish to have your email address/contact information used by Parsec to promote its products or services, you can opt-out by clicking on the Unsubscribe link at the bottom of every email. This opt out does not apply to information provided to Parsec as a result of a subscription purchase, service experience or other transactions (which are not marketing related emails).

8. Data Retention

In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account, or as otherwise needed to operate our business. 

9. Changes to this Privacy Statement

This Privacy Statement may change from time to time. If we make any changes to this Privacy Statement, we will post any changes on this page. Where we make any material changes to this Privacy Statement, we will make a more prominent notice in compliance with applicable laws. Your continued use of our Sites or Services following such posts or notices will signal that you have read and understand such changes. Please refer to the "Revised/Updated" date above to see when this Privacy Statement was last updated. 

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@parseceducation.com.